Discussions

Ask a Question

Noobie Question #2: API /inbox(list) Returns Empty Array

Okay, etherFAX Developer Community: another Noobie question for everyone so, please go easy on me ;)

Noobie Question: Authentican Failure

Sorry for being a noobie here, have a question:

Time Date Stamp on Header

We are receiving faxes with no time date stamp. What controls this function?

ANSWERED

Retry Print

We are running multiple instances of ERIS in a Docker to define the outbound DID. We have various routes (incoming DIDs) defined on each instance (duplicating so any instance can receive a fax and process appropriately), one of which is to a remote printer. Most of the time, it prints fine, but sometimes it doesn't. Is there an option to retry printing after, say, 2 minutes?

Routes to network folder location

Hello,
We currently have RightFax dropping incoming faxes into a network location. However, as part of the path, RightFax is using macros in place of directory names to create a new folder daily with the date as the folder name ((eg ~3 ~5, ~4 would be MM-DD-YYYY).

ANSWERED

What is the max FaxImage size allowed?

When attaching a faximage, what is the max file size allowed?

Cover Page not showing in faxed document

Hi,
Using etherfax client i'm sending a sendfax object with a CoverPageParams values, but the coverpage message is not showing on the faxed document.

ANSWERED

On-Premise Fax/Printer

Is there a Primary Server Address sip address that can be used in order to enable an e-fax from an on-premise Fax/Printer? I have a Grandstream HT814 that allows a profile setup that I was using with another cloud based phone system, but MS Teams doesn't have the same setup. So I'm hoping to be able to utilize DirectFax app in Teams, but still need access to the local machine. To do that I need a sip address to point to for authentication.

pdf , tiff media type not supported??

Hi,
I'm trying to send fax via rest api using httpclient, but i'm getting this response back

Calling EtherFax method such as GetFaxAccount from a web service returns null

Hi, EtherFax API calls/invocations from a windows console application and web forms works as expected, but the same returns null for any API method call made.