Discussions

Hello, We currently have RightFax dropping incoming faxes into a network location. However, as part of the path, RightFax is using macros in place of directory names to create a new folder daily with the date as the folder name ((eg ~3 ~5, ~4 would be MM-DD-YYYY). Is there a way to do this with ERIS as well?

When attaching a faximage, what is the max file size allowed?

Hi, Using etherfax client i'm sending a sendfax object with a CoverPageParams values, but the coverpage message is not showing on the faxed document. I would appreciate the help. Thanks

Is there a Primary Server Address sip address that can be used in order to enable an e-fax from an on-premise Fax/Printer? I have a Grandstream HT814 that allows a profile setup that I was using with another cloud based phone system, but MS Teams doesn't have the same setup. So I'm hoping to be able to utilize DirectFax app in Teams, but still need access to the local machine. To do that I need a sip address to point to for authentication. I need to verify this before purchase.

Hi, I'm trying to send fax via rest api using httpclient, but i'm getting this response back When i try to send a pdf file I get this error: The request entity's media type 'application/pdf' is not supported for this resource. When I try to send a tiff file I get this error: The request entity's media type 'image/tiff' is not supported for this resource. here's what our account shows: "AcceptedFormats": [ "image/tiff" ], Would appreciate any help. Thanks

Hi, EtherFax API calls/invocations from a windows console application and web forms works as expected, but the same returns null for any API method call made. Have used same APIKey for all 3 test applications. Is there any constraint/issue to using EtherFax from a web service? Thanks

Is there any way we can send multiple documents in a single fax using etherfax api. I have couple of documents with different byte[] . I want to send all documents in single sendfax call, as it needs to be received by user as a single fax. Is there anyway to do that in the API?

We're switching our app dev from the REST Api directly to the .Net Client. Up to now, we've been sending actual faxes to do unit testing or for development, but we'd like to start doing som more automated testing and load testing. Is there an easy way to simulate receiving faxes, preferably lots of them, without having to actually send a fax?

Once the fax gets submitted via the API, and the result is not Success, Error or In Progress, the fax transaction is dead at this point? Say the line is busy, is it up to the client to resend a new request to the API? There is no built in Retry scheme, that needs to be built at the client level? Can you confirm this statement?

I have tried to send fax to Australia number 1300368999 but it is not working. Tried in postman also but not working +611300368999 as a dialnumber.