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Retry Print

We are running multiple instances of ERIS in a Docker to define the outbound DID. We have various routes (incoming DIDs) defined on each instance (duplicating so any instance can receive a fax and process appropriately), one of which is to a remote printer. Most of the time, it prints fine, but sometimes it doesn't. Is there an option to retry printing after, say, 2 minutes?

Routes to network folder location

Hello,
We currently have RightFax dropping incoming faxes into a network location. However, as part of the path, RightFax is using macros in place of directory names to create a new folder daily with the date as the folder name ((eg ~3 ~5, ~4 would be MM-DD-YYYY).

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What is the max FaxImage size allowed?

When attaching a faximage, what is the max file size allowed?

Cover Page not showing in faxed document

Hi,
Using etherfax client i'm sending a sendfax object with a CoverPageParams values, but the coverpage message is not showing on the faxed document.

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On-Premise Fax/Printer

Is there a Primary Server Address sip address that can be used in order to enable an e-fax from an on-premise Fax/Printer? I have a Grandstream HT814 that allows a profile setup that I was using with another cloud based phone system, but MS Teams doesn't have the same setup. So I'm hoping to be able to utilize DirectFax app in Teams, but still need access to the local machine. To do that I need a sip address to point to for authentication.

pdf , tiff media type not supported??

Hi,
I'm trying to send fax via rest api using httpclient, but i'm getting this response back

Calling EtherFax method such as GetFaxAccount from a web service returns null

Hi, EtherFax API calls/invocations from a windows console application and web forms works as expected, but the same returns null for any API method call made.

sending Multiple documents in a single fax.

Is there any way we can send multiple documents in a single fax using etherfax api.

Is there a way to simulate an incoming fax?

We're switching our app dev from the REST Api directly to the .Net Client. Up to now, we've been sending actual faxes to do unit testing or for development, but we'd like to start doing som more automated testing and load testing. Is there an easy way to simulate receiving faxes, preferably lots of them, without having to actually send a fax?

Fax Status and Retry.

Once the fax gets submitted via the API, and the result is not Success, Error or In Progress, the fax transaction is dead at this point? Say the line is busy, is it up to the client to resend a new request to the API? There is no built in Retry scheme, that needs to be built at the client level? Can you confirm this statement?