Discussions

Hi, We are doing a POC to send the Fax using the REST API. But occasionally we are getting the response status code as 0. And can you give a detailed description of each fax state and fax result? Thanks, Vinyas

Hello, We currently have RightFax dropping incoming faxes into a network location. However, as part of the path, RightFax is using macros in place of directory names to create a new folder daily with the date as the folder name ((eg ~3 ~5, ~4 would be MM-DD-YYYY). Is there a way to do this with ERIS as well?

When attaching a faximage, what is the max file size allowed?

I've getting this error when I'am hitting the REST api on postman. I have all the credentials.

how to get api key for my devloper account

Hi, Using etherfax client i'm sending a sendfax object with a CoverPageParams values, but the coverpage message is not showing on the faxed document. I would appreciate the help. Thanks

Once the fax gets submitted via the API, and the result is not Success, Error or In Progress, the fax transaction is dead at this point? Say the line is busy, is it up to the client to resend a new request to the API? There is no built in Retry scheme, that needs to be built at the client level? Can you confirm this statement?

Is there a Primary Server Address sip address that can be used in order to enable an e-fax from an on-premise Fax/Printer? I have a Grandstream HT814 that allows a profile setup that I was using with another cloud based phone system, but MS Teams doesn't have the same setup. So I'm hoping to be able to utilize DirectFax app in Teams, but still need access to the local machine. To do that I need a sip address to point to for authentication. I need to verify this before purchase.

Scenario: Testing invalid fax number response codes by faxing to the number 5 Expected: 400 status code with message telling me what field is bad and maybe a FaxResult type telling me InvalidOrMissingNumber (or 8) Actual: Receive 500 response with no detail, occasionally a 400 status code is returned but with no detail describing what went wrong. POST https://na.connect.etherfax.net/rest/3.0/api/outbox { "callerId": "1234567890", "dialNumber": "5", "faxImage": BASE_64_FILE_CONTENTS } There is inconsistency between the Http Status Code returned, and would be nice for some details regarding what went wrong.

We're switching our app dev from the REST Api directly to the .Net Client. Up to now, we've been sending actual faxes to do unit testing or for development, but we'd like to start doing som more automated testing and load testing. Is there an easy way to simulate receiving faxes, preferably lots of them, without having to actually send a fax?